In this comparison of Bluehost vs HostGator, I examine two of the most prominent web hosting providers on the market. Do these two hosting giants genuinely offer the greatest services, or is it only their reputation that has generated so much attention? If so, which is the superior option?
When choosing a hosting company, performance, customer service, usability, and security are the most important factors to consider. No matter your level of experience. Unfortunately, they can only be assessed via experience. And none of us, as common individuals, have the means and time to evaluate a dozen service providers to choose the best.
You are now reading reviews, while I am currently writing them.
When writing an article, I prefer to personally test and evaluate the services. Then I can share my knowledge and outcomes with you.
And what do you know?
Enough with this preamble. Let’s examine Bluehost and HostGator in depth to see whether they are any good and which is superior.
This article compares costs, performance, simplicity of use, security features, and customer service from the standpoint of the user. I will give all test findings, as well as useful hints and insights about the use of these two hosts.
Bluehost vs HostGator -- Overview
Let’s address the obvious problem. This comparison of Bluehost and HostGator is not between two companies. In other words, they both belong to the same organisation and provide comparable services. However, this is not a cause to abandon them entirely. Although there are many similarities, interfaces, performance, and even price will be distinct.
Here is a brief overview of both service providers and the primary areas of interest. Alternatively, if you are interested in the conclusion, feel free to skip to the conclusion.
Bluehost vs HostGator Pricing Review
Bluehost is significantly more expensive than HostGator, with shared hosting plans beginning at $2.95/month vs $2.75/month for HostGator. However, Bluehost’s shared plans run as high as $13.95/mo whereas HostGator’s are capped at $5.25/mo, making HostGator the overall cheaper alternative.
Other hosting choices offered by providers are comparable:
Although both hosts provide several scalability choices, shared hosting is what made both hosts popular.
Unsurprisingly, there are some parallels between the two ideas. Both suppliers will supply you with a free domain and SSL certificates for one year. The entry-level plans likewise begin with a restriction of one website.
- Bluehost’s Basic ($2.95/month) plan allows you to host one website with 50GB SSD storage and unmetered bandwidth. In addition, you receive a complimentary domain and SSL certificate. A simple design would work best for a personal website.
- Hatchling ($2.75/month) from HostGator enables you to connect 1 website with unlimited storage and bandwidth. In addition, you obtain a free domain and SSL certificate. Hatchling is ideal for online portfolios and informal blogging.
Bluehost gives customers with 50GB SSD storage whereas HostGator boasts infinite disc space. However, this claim should be taken with a grain of salt.
Physically impossible, and HostGator’s entry-level package likely won’t provide you with more than 50GB.
Bluehost offers a normal 30-day money-back promise, whereas HostGator offers a 45-day guarantee. Just bear in mind that neither supplier will cover the domain’s cost.
In any event, these quoted pricing are only accessible with a 36-month commitment and will increase once the commitment expires.
Bluehost will inevitably prove to be the more expensive alternative in the long term. However, in terms of the features you receive for your money, both companies provide nearly identical services.
Increasing renewal prices are inevitable. With rare exceptions for specific plans and/or payment periods, this is true for the vast majority of service providers I evaluated.
The lowest options are just attractive on paper. Typically, you will need to add a second website or several subdomains. This necessitates an upgrade, which incurs additional costs.
Bluehost Pricing Review
Bluehost offers four shared hosting plans priced from $2.95 and $13.95 per month.
However, the value offered by each plan varies considerably. Even though Bluehost’s own website recommends the Choice Plus plan, I believe Plus gives a better value. Particularly in the long run
Unlimited domains are available for an additional $2 per month compared to Basic.
Renewal cost is only $3 more than Basic and $5 less than Choice Plus.
Our Recommendation
Bluehost’s most cost-effective option is the Plus package with a three-year subscription. The initial payment is more, but you save money over time. The initial payment for three years will be $178.20, and the renewal will be $431.64.
HostGator Pricing Review
In contrast, HostGator only offers three shared hosting alternatives. These plans cost between $2.75 and $5.25 per month, making this service significantly less expensive.
Contrary to Bluehost’s proposal, I concur with HostGator’s plan recommendation — the Baby plan is what you should focus on. It’s not much more expensive than the cheapest plan, but you can link as many websites as you like.
Unlimited websites for only $0.75 more per month than Hatchling.
Renewal rate is just $3 higher than that of Hatchling, but $5 less than that of Business.
Our Recommendation
The most affordable HostGator plan is the Baby plan. To get the most out of this, you should choose for the 3-year membership, which will cost you $126 initially and $358.20 year thereafter.
Bluehost vs HostGator Pricing Review -- Summary
Once more, HostGator comes out on top when it comes to the overall cost. Please note that despite the fact that these two plans offer precisely the same amenities, there is a significant price differential between them.
However, this is only the case if we are solely considering pricing. For my part, I will always be happy to pay a higher price if the service provider is more convenient to use, has a wider range of functions, and, of course, delivers superior results.
When compared to Bluehost, overall, HostGator is considerably more affordable while still providing all of the essential features. Additionally, the money-back guarantee is valid for a longer period of time, and renewals are less expensive.
WINNER
HostGator
Bluehost vs HostGator -- WordPress Hosting
The fact that Bluehost is a hosting service that specialises in WordPress and has the backing of the WordPress organisation itself is the company’s primary selling point. In the meanwhile, HostGator strives to simplify the process of hosting WordPress websites, although the platform is not the primary emphasis of the company’s offerings. In spite of this, both hosts have plans and features in the works for the content management platform in particular.
WordPress is prioritised in every aspect, from the user experience to the underlying infrastructure and functionality, beginning with Bluehost.
- When you initially join in to the platform, there is a setup procedure that automatically instals WordPress (and even a theme with selected plugins if you desire), and it takes place immediately after logging in.
- Within the section of the dashboard known as “The Area,” you’ll find a comprehensive tutorial that explains how to create a website with WordPress and how to use the platform.
- Websites built with WordPress come with their own specialised administration section, in which users can control plugins, updates, comments, and other global settings.
- Websites built with WordPress come with a staging function, which is not included with websites built with other CMSs.
And all of this was accomplished with a standard shared hosting plan. Additionally, for larger websites, Bluehost offers managed WordPress services beginning at $9.95 per month. It includes additional services such as daily backups, security against viruses, and access to Global Edge servers.
In the similar vein, HostGator is rather straightforward:
- You may install WordPress with only one click by using the shortcut that is located in the dashboard.
You may buy the design and installation of themes for your WordPress website from HostGator as an additional service when you set up your website using WordPress. - In addition, you have the option to select managed WordPress plans with prices beginning at $5.95 per month. Despite the fact that they are not as comprehensive as those offered by Bluehost, you do receive additional security features like as daily backups, virus eradication, and DDoS protection.
Therefore, Bluehost is the superior and more encompassing option when it comes to hosting WordPress websites. However, this is something that has already been decided, as the supplier in question has been working on the platform for years.
WINNER
Bluehost
Bluehost vs HostGator -- Ease of Use
Both Bluehost and HostGator offer user interfaces for managing customer accounts that are intuitive and simple to use. Both are geared toward first-time users and, in addition to conventional controls, have user-friendly website builders. However, neither one of them is lacking when it comes to sophisticated management because they both make use of updated versions of cPanel.
First, users become familiar with the primary dashboards, which are where all of the essential information and tools can be found. In point of fact, it’s possible that these primary dashboards are all that you’ll ever need to utilise. Both Bluehost and HostGator provide its customers with the ability to set up and administer websites directly from their control panels.
Control panel integrations, on the other hand, are handy for more complicated tasks, while website builders are helpful for people who are in a hurry.
As a result, I examined each of these interfaces to determine which one is the most effective at completing the task.
Account management dashboard
Your initial contact with any web host will take place through the user interface for managing your account. It’s important to make a good first impression, and neither of the two suppliers has let us down. The user interfaces are straightforward, clear, and easy to navigate. If you want to host a website for your company, though, you should use Bluehost because it provides a somewhat more advanced dashboard.
As soon as you log in to Bluehost for the first time, it walks you through the process of automatically installing and configuring WordPress.
As a result, by the time you go to the dashboard, the website you’re working on will already be ready to be customised.
You will see a drop-down list of all of your websites on the homepage of the dashboard that Bluehost provides. In addition to this, you may immediately add a new site by using the drop-down menu.
Following that is a series of pointers presented in the form of a checklist that will assist you in getting WordPress set up on your website. These can come in quite helpful if you are new to the process of constructing websites, since some of the points may concern things that you otherwise could not know about.
On the other hand, you won’t be spending too much more time on this primary screen because the menu on the left side of the screen has more crucial features, which allow you to:
- The “My Sites” option allows you to manage already-existing websites and access the control panels for each individual site. By a significant margin, it is the most essential interface.
- Add new services or features by way of the “Marketplace.” You may find WordPress, in addition to other content management systems, website builders, email marketing alternatives, and themes and plugins for WordPress there.
- The “Email & Office” menu choice allows for the management and accessing of email accounts, including both the settings and the mailboxes themselves.
- Using the “Domains” interface, you can add and manage domain names, as well as acquire new domains and add subdomains.
- Navigate to the “Advanced” section of your cPanel.
Because all of the functions can be accessed directly from the primary menu, the vast majority of users won’t even need to learn how to use cPanel. Bluehost did not make a mistake when it named this plan “Advanced,” since its primary dashboard has all of the tools that are need to get a website up and operating.
The “My Sites” administration section of cPanel is another another option that may be bypassed by the user. When you get there, you’ll see a list of all of your websites, and if you click on any of those websites, you’ll open up a whole new world of possibilities for managing your websites.
You may do tasks as basic as entering into the dashboard of your WordPress installation or as complex as configuring a content delivery network (CDN) through this interface. And Bluehost simplifies even the most complex features, such as activating Cloudflare CDN with only a few of mouse clicks.
As a side note, the “Marketing Center” option is one that is loaded with features and will assist you in establishing an internet presence for your company. This includes advertisements, an interface with Google Maps, and SEO tools. Because of all of these features, Bluehost is an excellent choice for managing business websites.
Bluehost has a clear advantage over its competitors in this comparison of dashboards because to the robust functionality known as “My Sites.”
When you log in to your account with HostGator, the primary user interface will be the first thing you see. This is because HostGator leaves the website set up for you.
The homepage of the dashboard provided by HostGator is a little bit more business-like and not as inviting to look at as the one provided by Bluehost. This section does not have any guides or tutorials, but it does provide you with additional connections to the most significant management capabilities accessible from the main content area.
My favourite feature of HostGator is that it allows you to set up your website right from the dashboard of your account. You may install a content management system by clicking on “Install WordPress,” you can create a professional email account by clicking on “Email Accounts,” and you can verify whether or not SSL was automatically installed by clicking on “SSL Management.”
These are the most important responsibilities that come with owning a website, and HostGator has made them all a lot easier to handle.
Even though HostGator has an individual website administration section, it is not nearly as sophisticated as “My Sites” on Bluehost’s platform. It is located in the “Hosting” menu tab of the main menu.
As is their custom, HostGator does not pass up the opportunity to receive some ads for its own services as well as those of third parties. In the meantime, more significant modules do not receive the same level of attention.
In spite of this, this section functions in a manner very much like the primary dashboard in that it allows access to cPanel, the email service, and databases. On the other hand, they are only shortcuts within cPanel; they are not distinct administration tools like Bluehost offers. Therefore, despite the fact that it is beneficial and lovely to have, this part is not as functional.
And… There was a problem with the hosting service HostGator.
When I started writing this comparison of HostGator and Bluehost, I found that HostGator defaulted to utilising an older version of PHP than Bluehost did. I’m not sure why this was the case. Before I signed in to WordPress, I had not seen that, therefore when I did so, it prompted a warning message.
If this is also the case for you, then you won’t be able to get around using cPanel, where it is quite simple to update the version of PHP installed on your server.
Therefore, navigate to “Launch cPanel,” look for the icon labelled “MultiPHP Manager” inside the Software section, and choose the most recent accessible version.
By the way, the PHP version has a big influence on both the performance and the security of your website. Because of this, it is well worth your time to verify whether or not it has been kept up to date.
Even if going in and changing the PHP version on your own is not a deal breaker, I would still like it if the provider took care of that for me.
In addition to this, HostGator is quick to respond and simple to operate. In point of fact, I believe that the primary dashboard has less clutter as compared to Bluehost, which makes an effort to provide you everything.
Discussing everything and anything…
Control panel comparison
Both Bluehost and HostGator provide its customers with individualised renditions of the widely used cPanel hosting management panel. This tool is utilised for more complicated website development chores and customizations. For example, you may use it to create subdomains, manage databases, blacklist IP addresses, or incorporate frameworks. When developing individualised websites, it is usually helpful to have.
The cPanel for Bluehost opens in the same window or tab as the rest of the dashboard, but in reality it is located on a distinct subdomain. However, due to the fact that it has been skinned to seem the same as the rest of the dashboard, many people won’t even notice it. That is really tasteful and elegant.
Putting away the customization options for the theme, it is a rather basic cPanel product. Those who have prior experience with hosting control panels will recognise all of the features that are included in this one.
The transitions between pages on the main account dashboard are much quicker than those on the other pages. When moving from cPanel to the account dashboard or vice versa, there is usually a little pause in between the two screens.
In general, however, the interface is intuitive, well-designed, and possesses all of the features necessary for the management of your business.
In addition, HostGator provides clients with a cPanel that has a very conventional appearance. In comparison to the original, this version has a smidge more of a spicy flavour blended into it. Nevertheless, not sufficient to have an option on the left-side menu like Bluehost.
Aside from that, it has all of the standard features, such as a file manager, email settings, database management tools, and a PHP manager, among other things.
In general, HostGator provides a cPanel interface that has a more conventional appearance and is quite simple to use.
Therefore, there is no victor in this fight when it comes to cPanel. Both Bluehost and HostGator put in considerable effort to personalise the user experience and make it more approachable for their customers. Nevertheless, Bluehost’s cPanel comes with a menu on the left side of the screen, which makes it easier to explore.
Website migration
Both Bluehost and HostGator allow you to move your website at no additional cost, although the HostGator policy is more favourable. Only websites built with WordPress are migrated by Bluehost, however HostGator is able to move both WordPress and cPanel-based projects.
Bluehost’s website transfer service is shrouded in a certain amount of mystery. despite the fact that it is present and accessible. Find the Migration Service in the Marketplace if you already have a WordPress website but are using a different hosting service.
Transferring only one site is free, however paying $149 will allow you to move up to five sites.
When you acquire a plan from HostGator, they will inform you about their migration service because they are so proud of it. In addition, placing an order is really easy. It will just require you to fill out a form that is located on your dashboard.
One cPanel- or WordPress-based website can take advantage of the service free of charge.
Therefore, HostGator gets my choice in this particular category. When it comes to moving hosts, one method is just more versatile than the others.
Website builder experience
Both Bluehost and HostGator provide its customers with access to website builders. If this is your first time hosting and managing a website, or if you need to launch a website in a hurry, using a website builder is a great option. Although both of these website builders are simple to use, the one offered by Bluehost has a distinct edge because it is founded on WordPress.
The website builder offered by Bluehost left a very favourable impression on me. It began in a rather routine manner, with you responding to some questions and being given the opportunity to select some colours, photos, and so on. The editing application itself is extremely straightforward. Even simplistic in nature.
Everything is constructed up of building pieces. These blocks, depending on their role, each come with a handful of distinct templates, and they may be stacked together quite elegantly. Although it lacks flexibility, the webpage it creates is quite organised.
In addition to that, it is a contemporary builder that automatically adjusts the layout to fit any and all displays. Mobile web traffic is not something you will be losing out on.
Despite this, I have to say that the fact that the website builder is truly built on WordPress was the thing that blew my mind the most. You will have the opportunity to make use of this extremely rapid method of constructing a straightforward website, which you will subsequently be able to further personalise using WordPress.
Because of this, the one factor that has always prevented me from utilising website builders is removed from the equation: the requirement to be bound to a single hosting platform or provider. You have to understand that moving a website to WordPress makes the process of moving much simpler.
However, despite its lack of complexity, the Bluehost website builder is compatible with the widely used WordPress content management system. When you are ready, you will be able to make use of the virtually unbounded potential offered by the most widely used CMS.
The website builder offered by HostGator is more conventional. The way it works is that you select a template and then replace the existing content with your own. On the other hand, the free edition only permits the creation of six pages, and it includes the HostGator logo at the footer of each page. However, it is fantastic for accepting payments or donations since it integrates with PayPal, which is a popular online payment service.
Gator provides users with more than one hundred layouts that are mobile-friendly and up to date. Because the templates are separated into a variety of categories, such as blogs, eCommerce, one-pagers, and so on, it is simple to locate something that is suitable for one’s specific requirements.
In my experience, the website editor provided by HostGator was superior in both functionality and ease of use. On the other hand, if you already have a website that you created using it, transferring to WordPress would be quite difficult.
In this scenario, Bluehost offers a solution that is more all-encompassing and can develop into a permanent website. Particularly helpful for first-time users. In the meanwhile, the alternative provided by HostGator continues to be a temporary fix for a very speedy website.
In terms of user interfaces and general usability, Bluehost represents a significant improvement over its competitors. It features a dashboard area that is more useful, a cPanel that is tidy, and a website builder that may save a lot of time and effort for the user. In spite of this, HostGator is not less functional than its competitors despite its user-friendliness. However, its tools are not quite as complete as those offered by competitors.
WINNER
Bluehost
Bluehost vs HostGator -- Performance
Uptime and response time
To begin, I analysed the performance over a longer period of time to determine which, if any, of these hosts can be relied upon to remain online.
During the months of January through March, the website that was hosted on Bluehost’s server experienced six different outages totaling roughly 11 minutes. This corresponds to an availability rate of 99.99 percent throughout the day.
The typical reaction time was 361 milliseconds, which is an excellent result. The response times were somewhat erratic, but they settled in at about 300 milliseconds by the conclusion of the test.
Bluehost does not provide an uptime guarantee, which is one of the aspects that worries me the most about the company. Even if everything works well, what would give me far more confidence is if there was a legal requirement to maintain the servers available. On the other hand, HostGator offers an uptime guarantee of 99.9 percent, which is the benchmark for the business.
The testing of the HostGator server was conducted during a period of time that was slightly different – between the months of December and February. During that time period, there were three failures, which led to a total of five minutes of downtime. This indicates that the server was online for more than 99.99 percent of the time.
When compared to Bluehost, the average response times were much slower at 525 milliseconds. Despite the fact that it is slower than Bluehost’s, it is still significantly faster than the industry average of 600 milliseconds. This indicates that the supplier is still successful in climbing beyond the norm.
Website speed
Another test that I carried out was a straightforward evaluation of the speed at which pages loaded. Users have come to anticipate that web pages will load almost instantly, and if it takes more than three seconds, a significant number of them will leave the website.
Particularly those who are arriving through Google but are not specifically seeking your website.
In order to conduct the testing, I first created up WordPress websites that were identically configured on each of the providers.
It is important to remember that both websites use data centres located in the United States. These are the most accurate findings that can be anticipated from these service providers, as my test is likewise done from the United States.
Both Bluehost and HostGator do not provide customers with the option to choose the location of their servers. Because their private servers are based in the United States, they will provide the highest level of service to audiences that are located in North America.
There are three primary considerations you need to focus on in order to comprehend the findings, and they are as follows:
- The moment at which the largest chunk of material (either an image or some text) is loaded is referred to as the Largest Contentful Paint, or LCP. The whole page load time is equivalent to the LCP for the majority of visitors.
- TTFB, or “time to first byte,” is a metric that, like response time, tells us how long it takes for the server to respond to the request made by the visitor to open the page. TTFB is abbreviated as “time to first byte.”
- Fully Loaded Time: the name pretty much says it all. At this stage, the website is completely loaded and may now be interacted with.
At first glance, the outcomes appear to be rather unlike from one another.
When we talk about Bluehost, we’re talking about the Largest Contentful Paint, and the Fully Loaded Time is exactly the same as it was before – 1.8 seconds. Bluehost is doing an excellent job if we take into consideration the fact that site visitors are more likely to leave if the loading time is any greater than three seconds.
On the other side, HostGator exhibited outcomes that were noticeably quicker. The Fully Loaded Time for Hostgator is 1.2 seconds, but the Largest Contentful Paint time is merely 1.1 seconds. Therefore, if we simply use the result as a conclusion, we may say that HostGator loads webpages more quickly.
But hold on a second.
TTFB is just another metric that we must pay attention to, and it is important that we do so. If it weren’t for the one second of lag time, Bluehost’s website would load a lot more quickly. During this time, the server at HostGator responds in a lightning-fast 154 milliseconds.
Aware of the fact that Google is solely concerned about LCP and TTFB… The winner is unquestionably HostGator. Users, on the other hand, might not even perceive a significant change.
Stress testing results
The last consideration in this analysis is the maximum number of customers that each service provider can accommodate. For the purpose of the stress test, I had each website get fifty virtual visits, and I have examined the results.
Unfortunately, Bluehost did not do well enough on the initial test to pass. I was required to continuously cutting back on the amount of visits. The first test, which it successfully completed, involved 15 customers.
Despite this, the blue line, which represents speed, did grow as the grey line, which represents the number of visits, grew. This demonstrates that Bluehost had to slow down in order to accommodate all of its customers.
In the meantime, HostGator breezed through the test with no problems. 50 visits was a trivial joke.
With the exception of a minor hiccup in the middle, HostGator didn’t even bother to slow down. Regarding the rise in the number of visitors, the blue line, which represents response time, hardly budged (grey line).
Therefore, there is a significant gap between what Bluehost and HostGator are capable of handling. To be completely transparent, though, having 15 visitors on a website at the same time is not something that even medium-sized or tiny websites can do very easily. If there were always 15 people reading your website, you would have at least 10,000 visitors every single month.
When it comes to performance in general, HostGator demonstrates superior outcomes in every conceivable respect. It is quicker, more dependable, and can deal with a greater volume of traffic. Nevertheless, Bluehost’s findings aren’t terrible either; yet, it’s quite clear that the technology employed by this service provider is in need of an update.
WINNER
HostGator
Bluehost vs HostGator -- Website security
When it comes to keeping your website safe, neither Bluehost nor HostGator is the best option. Free SSL certificates are provided by both of them, but that is the extent of the freebies provided by any of them. It’s possible that Bluehost is a little safer in this regard due to its one-step connection with Cloudflare, which helps to protect against some DDoS assaults.
The interaction between Bluehost and Cloudflare is smooth. The “My Sites” menu contains a “on” setting that must be toggled in order to activate the feature. That is as simple as it gets, and not only does it act as a safety measure, but it also helps enhance performance. Win-win.
Cloudflare protection is not immediately available through HostGator; but, as is the case with other websites, it may be manually configured. That will involve following some tutorials, but other than that, it is not particularly difficult.
Backups of the website are still another essential component. Both Bluehost and HostGator are falling behind the competition in this regard.
Automatic backups are not included with either Bluehost or HostGator, but they are available as a paid add-on through third-party software and may be purchased separately.
- Bluehost’s pricing for such capability starts at $2.99 per month and may go up to $23.95 per month (free with Choice Plus and Pro).
- HostGator offers three different backup packages, with the lowest one costing $2.76 per month and the most expensive costing $8.33 per month (free with Business).
Manually generating backups is something that can be done with cPanel, but automating the process is a more safer option in the event that there is an attack or any other problem. You are concerned about the safety of your data.
The general safety of your account, the avoidance of spam, and the monitoring of it are a few other aspects of online safety that should be taken into consideration.
Regarding the safety of your account, you will have access to two-factor authentication, and both service providers will routinely request that you verify your identity whenever you contact customer support with more in-depth questions.
Spam protection is included with Bluehost beginning with the Plus plan, but HostGator has the feature built-in from the beginning.
With the exception of the most costly plan options, Bluehost and HostGator both require customers to purchase monitoring software in order to protect their websites from potential dangers.
When compared to HostGator, Bluehost offers a somewhat larger selection of security-related features all total. However, none of the suppliers is doing all possible to guarantee that their products are safe, and other tools will need to be acquired independently.
WINNER
Bluehost
Bluehost vs HostGator -- Customer assistance
Bluehost provides customer assistance in the form of live chat that is available around the clock, as well as phone support, help desk requests, knowledge base articles, and video tutorials. A knowledge base, videos, and round-the-clock live chat are available through HostGator; nevertheless, the company does not offer help desk tickets.
I wanted to determine how efficient each provider’s support crew is, so I chose to ask both of them an identical straightforward inquiry over live chat.
I began by posing some inquiries to Bluehost’s customer support staff on the process of establishing staging websites.
In the past, I’ve noticed that the customer service representatives working for several hosting companies are frequently merely reading from scripts and do not have all the answers readily available. They will frequently provide you with links to publications that offer assistance and anticipate that you will solve the issue on your own.
My experience with Bluehost’s live chat service demonstrated that this is not the case. My operator investigated the issues I was having and provided me with the solutions I required.
This facet of the engagement worked out rather well. It took some time before the initial connection could be made, which was a drawback to the experience. Additionally, in several instances a significant amount of time elapsed between responses. There were moments when there was a break of up to ten minutes. This suggests that the operator may have been assisting many customers at the same time with their support requests.
The process of connecting to HostGator’s live chat takes a considerable amount of time as well. Sadly, my encounters with HostGator from that location were not quite favourable either.
I was unable to obtain a satisfactory response to my inquiry, so I gave up. In addition, the operator did not respond with whole sentences, did not utilise any punctuation, and appeared to have English proficiency levels that were below average.
Therefore, the customer care offered by Bluehost provided me with faster and more correct responses to the identical inquiry, and the wait times to speak with an operator were also significantly shorter.
However, you shouldn’t accept what I say as the sole valid point of view. In my experiences with Bluehost and HostGator, I’ve had conversations that ranged from being utterly great to being really discouraging. Therefore, it will always rely on the one who is on the other end of the conversation. Because of this, it’s possible that they’re having a rough day, therefore it’s important to be understanding at all times.
You can resort to knowledge sources that are loaded with instructions and even movies in order to get around the human element if it becomes too much. Both of these suppliers organise the responses to queries they receive under a wide number of standard headings.
Bluehost takes a step further by providing a variety of suggestions for how customers may receive assistance. These suggestions vary according to what it is that you want to do, such as providing walk-throughs, videos, articles, or connections to chat or contact customers service.
In addition, HostGator provides a channel on YouTube where detailed instructions are available to address a wide range of concerns.
Bluehost provided a superior live chat experience for me when compared to other hosts. On the other hand, it’s possible that I just lucked out and found the knowledgeable agent at the right time. Having said that, the representative from HostGator was not very competent, and I would have had more interactions in order to get the issue resolved.
WINNER
Bluehost
Bluehost vs HostGatoR: Our Recommenadation
In the overall conclusion of this comparison between HostGator and Bluehost, I have to say that I have a preference for HostGator. The supplier is substantially more reliable in terms of performance while being significantly more affordable. Bluehost is a close second, boasting a user interface that is more useful and a level of security that is somewhat higher.
When all of the contrasting characteristics are considered, it becomes clear that HostGator and Bluehost are in a very close race. Both of these service providers are quite amazing and would be wonderful to use when beginning a website and taking it online. Nevertheless, Bluehost was successful in claiming the title by triumphing in a few other important areas. The service provider is going to be most beneficial for sites belonging to tiny and medium-sized businesses, in addition to users who are just starting off.
Alternatives to Bluehost and HostGator
Hostinger
Hostinger is a lot cheaper than both Bluehost and HostGator. However, unlike both of them, it delivers even better performance. User experience, customer support, and all the basics are also top-quality.
The cheapest Hostinger shared hosting plan is only $2.59/month, and the resources you get are quite generous. Free SSL certificates and generous storage will be waiting for you.
DreamHost
Just like HostGator and Bluehost, DreamHost is a WordPress-focused provider that has also earned endorsement from the platform’s creators. Relatively affordable, with prices starting at $2.59/month, it’s a cheaper alternative.
At the same time, DreamHost adds additional security features such as daily backups and domain privacy. So if you’re looking for a reliable and secure web host at a budget rate, consider this one.
Bluehost vs HostGator FAQs
Who is the parent company of Bluehost and HostGator?
Endurance International Group owns both Bluehost and HostGator as web hosting companies (EIG). The Internet Infrastructure Group (EIG) is an information and technology corporation that focuses on providing web hosting services. EIG is well known for its web hosting companies, Bluehost and HostGator.
I've heard that Bluehost and HostGator are one and the same.
Are there any money-back guarantees offered by Bluehost and HostGator?
Both Bluehost and HostGator do, in fact, provide the option of a money-back guarantee. Bluehost, the market leader, has a 30-day money-back guarantee on all of its hosting services. Every package at HostGator comes with a 45-day money-back guarantee, with the exception of dedicated servers, for which there is no such option.
Which of the two web hosting companies, Bluehost and HostGator, offer services for registering domain names?
Both Bluehost and HostGator do, in fact, provide services for the registration of domain names. Bluehost offers pricing that begin at $1.99 per year for certain specialty names such as.website, while more common domains such as.com cost $11.95 per year. Prices begin at $12.95 per year for.com domains when purchased through HostGator. However, unique domains such as.online may be acquired for just $1.95 per year.
When it comes to hosting WordPress websites, who is better: Bluehost or HostGator?
One of the three hosting companies that WordPress recommends officially is called Bluehost. Nevertheless, it all depends on what it is that you want to find. The website builder offered by Bluehost is based on WordPress, and the company also provides a staging area for websites. In spite of this, the performance of HostGator is noticeably quicker.
Are free website migrations offered by Bluehost and HostGator, respectively?
Both hosting companies do, in fact, allow free website migrations. If you join up with HostGator and request the transfer of your website from another provider during the first 30 days of your membership, the transfer will be performed free of charge. The migration service offered by Bluehost is accessible for WordPress websites.
